3CX Phone Systems


3CX Phone is a dedicated IP phone system which runs on the familiar Windows environment. This can be built into Windows Desktop operating systems, or Server Systems. By providing this solution in a Windows environment users feel more comfortable doing the simple changes they need to on the system rather than having to have a techie come in and change a name, rename an extension, add voice-mail etc.It was felt that other solutions, where the products are licensed on the number of phones connected to the system, are a little unfair. So 3CX went ahead and produced a licensing model based on the number of simultaneous calls. This way you can have a phone for everyone in your business and their licence costs you nothing, which allows you to communicate internally for free!.Licences start at 2 active calls and go up as 4, 8, 16, 32 etc all the way to 1024. Each licence purchased includes 1 year maintenance from 3CX and St Neots IT can provide your installation and the hardware at preferential rates.

3cx can utilise a range of solutions for placing and receiving your phone calls, with the addition of some hardware we can connect to BT lines, Virgin lines, ISDN2, ISDN30 and a variety of other technologies.

By far and away the most cost effective call solution is to use the internet to make your calls, and with our link-up with VOIP & SIP providers we can provide call rates of 1p per minute to 01, 02, and 03 numbers and under 10p per minute to mobiles, and there is no connection or minimum call charge. International rates are great too. An existing Broadband line with good connectivity can often be expected to take at least 5 simultaneous calls and still support light internet use, this removes those Fixed Line Rental costs that go with each of the lines you currently have.

For a demo of our solution, why not get in touch and see how we can provide a fully featured phone system, quickly simply and at a price that will amaze you. Through our linkup with Brilliant IT Solutions we are able to offer you the benefits of a 3CX partner with a range of experience in SIP, VOIP and 3CX technology. We can even supply a turnkey system, built for you and installed alongside your existing solution.

Why not watch the video here.

 Add to all of the above the Free Windows Softphone, and Free Mobile app for Iphone and Android and we believe that 3CX is the most cost effective phone system on the market at present.



A full list of features is below.

  • Complete phone system – Provides call switching, routing & queueing
  • Purchase cost dramatically lower than a traditional hardware PBX
  • Scalable – Unlimited extensions and phone lines. No proprietary expansion modules needed!
  • Web based configuration & status indication – Easy phone system management!
  • Unified Communications – Receive voice mail via email & see user presence
  • Auto-Attendant (e.g. 1 for sales, 2 for support, etc.)
  • Reduce long distance and inter office call costs
  • No more expensive proprietary system phones – Use standard SIP phones
  • Eliminate the phone wiring and make moving offices easier
  • Easy call control, presence and extension management
  • Click to Dial & Call Pop-up for Microsoft Outlook
  • Receive & Make calls via the standard PSTN using VoIP Gateways or cards
  • Halve your phone bill by using SIP trunks, VoIP providers or Skype Connect!
  • Out of the box configuration for many VoIP Providers, VoIP Gateways, Skype™ and IP Phones

General Phone System Features

  • Call Logging
  • Call Reporting *
  • Blind & Attended Call Transfer
  • Call Forward on Busy or No Answer
  • Call Routing by DID
  • Caller ID
  • Auto Attendant / Digital Receptionist
  • Voicemail / Music on Hold
  • Central Phonebook
  • Call by Name
  • Call Parking & Pickup
  • Call Queuing
  • Call Recording
  • MWI – Message Waiting Indicator
  • BLF Status Updates
  • Intercom / Paging
  • Ring Extension & Mobile Simultaneously
  • Management and Scalability
  • Web-based Management Console
  • Configuration Wizard
  • Real Time Web-based System Status
  • Integrated Web Server
  • Backup and Restore The PBX
  • Configure External Extensions via 3CX Tunnel
  • Integrated Enterprise Database
  • VM Ware / Hyper V
  • Establish SIP Trunks with other SIP Servers
  • Unified Communications Free Standard Pro
  • Setting Up Conference Calls
  • See the Presence of Your Colleagues
  • View the Presence of Other Offices
  • Receive Voicemail via Email
  • Receive Faxes via Email as PDF
  • Integrated Fax Server
  • Integrate Offices with 3CX Bridge
  • Public SIP ID for Extensions
  • Advanced Forwarding Rules
  • Unparalleled Mobility with Windows, iPhone & Android
  • CTI Support (Windows)
  • Seamlessly Create Conference Calls
  • See the Presence of Your Colleagues
  • Users can Configure their Own Extension
  • Plug and Play Provisioning
  • Email Provisioning
  • Manage 3CXPhone from within the Console
  • Includes 3CX Tunnel to Avoid NAT Problems
  • Tunnel All VoIP Traffic Over a Single Port
  • Transfer Calls
  • Shows Caller ID
  • Shows Personal Call History
  • Divert Calls to Voicemail
  • Queue Monitoring
  • IP Phone Management
  • Automatic Phone Provisioning
  • Remotely Manage IP Phones
  • Manage IP Phones Network Wide
  • IP Phone Management (continued) Free Standard Pro
  • Plug and Play Support
  • Provisioning Network Wide with Correct Settings
  • Restart Phones Remotely
  • Manage Firmware Network Wide
  • 3rd Party Application Integration
  • Microsoft Outlook Integration
  • Salesforce integration optional optional
  • Microsoft Dynamics Integration optional optional
  • Sage ACT! integration optional optional
  • SugarCRM Integration optional optional
  • HTTP API to integrate with Any Web-based CRM
  • Microsoft Exchange 2007/2010/2013 UM
  • Microsoft Exchange Contact Phonebook
  • Microsoft Exchange Auto Attendant
  • Devices and Providers
  • Supports Popular IP Phones
  • Supports VoIP Gateways
  • Make and Receive Skype Calls
  • Supports SIP / VoIP Providers
  • SIP Trunking Support
  • Free Communication Links to SIP Servers
  • Codecs (Voice Compression)
  • G711 (a law and u law)
  • G722
  • GSM
  • Speex
  • ILBC
  • G729

Need more information? why not look at this informative guide from Ziff Davis. Five signs you need a new phone system and then get back to us when you need to make the move to a more cohesive phone solution.

St Neots IT provide 3cx phone systems and other solutions in and around the St Neots area. if you would like to discuss your options, please get in touch.

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